Digital Tools for Business Management

COURSE DESCRIPTION

In the study course, students will deeply strengthen digital literacy for efficient provision of business processes by providing knowledge of various digital tools of business management, promoting students' skills and competences to use digital technologies in business project implementation, communication and cooperation, as well as in decision-making.

CONTENT

1. Digital tools of business management for the effective operation of the organization
2. Business Netiquette
3. Human resource management (HRM) tools (such as JOIN, Monday HR, Personio, or equivalent)
4. Customer Relationship Management Digital (CRM) Tools (E.g., HubSpot, Soho, or equivalent)
5. Project management and collaboration tools (such as Asana, Trello, Monday, Slack, or equivalent)
6. Business process automation (e.g. Zapier, IFTTT or equivalent)