Business English

COURSE DESCRIPTION

During the course, students develop verbal and non-verbal business communication skills in English by adding professional vocabulary and practising the use of the language in various simulations of business situations during the course. At the end of the course, the student is able to communicate fluently in business English in various social situations.

CONTENT

1. Greetings, introductions and good manners
2. Strategies and techniques for telephone conversations
3. Letters, emails and protocols
4. Meetings and conferences
5. Job ads, candidacy and further education
6. Industries, business forms, organization and personnel structure
7. Sales, sales and logistics
8. Negotiations and closing deals
9. Orders and deliveries
10. Customer consulting, advertising and additional bonuses
11. Business trips, agreements on deadlines, accommodation
12. Business etiquette