Equip yourself to successfully lead organizations through clarity of purpose and effective collaboration — by building and motivating teams; designing and delivering powerful stories; developing strategies to appropriately influence; understanding underlying customer analytics and applying innovative approaches to deliver impact. Throughout the courses, students will explore how great leaders assess themselves and lead collaborative teams that effectively manage negotiations and conflict. They will discover how leaders communicate through storytelling and employ other communication strategies to influence. Furthermore, students will learn how organizations start with the clarity of purpose that comes from an understanding of customer's needs, including leveraging data analytics and using that focus to drive the design of products and services to meet those needs effectively. At the end of the coursework, students will create a capstone project that allows them to apply what they have learned.
1. High-Performance Collaboration: Leadership
2. High-Performance Collaboration: Teamwork
3. High-Performance Collaboration: Negotiation
4. Leadership Communication for Maximum Impact: Storytelling
5. Leadership Through Social Influence
6. Leadership Through Marketing
7. Leadership Through Design Innovation
8. Organization culture
9. Crossing Cultural Boundaries
10. Team Rituals and Symbols
11. Effecting Cultural Continuity and Change