Crisis Communication and Risk Management

COURSE DESCRIPTION

The study course provides knowledge about the theory of crisis communication and risk management, and develops the skills to apply the theoretical knowledge in practice when analysing the influence of the risks in different situations as well as the possibilities of crisis development and the methods of crisis communication.

CONTENT

1. Emergency causality of crisis situation
2. Comprehension of crisis situation
3. Law regulations in crisis situations
4. General characteristics of crisis communication
5. Clasification of crisis situations
6. Crisis situation management models
7. Methods of crisis prevention, package of activities
8. Characteristics of state of emergency, circumstances for its implementation
9. Public communication in crisis situations
10. Organization’s staff communication in crisis situations
11. Characteristics of financial crisis
12. Management of financial crisis
13. Characteristics of communication crisis
14. Management of communication crisis
15. Conditions of crisis team formation